Security

Hi Friends! I, SumitraParhi, as an individualknow how much privacy matters to you/us. So, in my site I really care for your personal information and the way it is used and shared. Protecting your privacy is very important to me and I am committed to protecting and securing the confidentiality and security of your personal data that you provide here while using my website www.sumitraparhi.com, or when you otherwise contact me.Your information is secure with me and it will not be shared with others.

Packing and Shipping Home

• I will ship the products through Indian Post,which takes 72 hour to deliver.
• Shipping within India is free.
• I will ship the products after the order confirmation, usually within seven day as handmade crafts takes little time to make.
• Worldwide shipping available. Import duties and levies if any, to be borne by the customer.

Returns and Exchange

I assure you that all the products sold on this site are new and 100% genuine. If you have received an item in a 'Damaged' or 'Defective' condition, or it is 'Not as Described’, you may request a replacement at no extra cost.
• There will be no cancellation once the product has been purchased. As a beginner I can’t deal with it now. Hope you understand it.
• Products can be exchanged with equivalent products.
• Product can be exchanged only if the customer informs us within 24 hours after receiving the product and if the product is damaged.
• I can’t bear the cost of courier sent to me for exchange purposes too. Please bear this one too.
• I will keep the communication through email. Thus all queries will be answered via email only.